His ASAP, Your ASAP
Sondra finished her project over the weekend. “Last week, you assigned this task to Dale, but you ended up doing it,” I observed. I could tell she was very pleased with the project result, but miffed...
View ArticleHanging Out the Target
“So, if morale suddenly improved as the speed of the line improved, what do you think changed? What changed inside their heads?” I asked. Emily and I were talking about her production line’s sudden...
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